Terms and Conditions vm916 – Complete Platform Usage Guide

By accessing, registering for, or using any service provided by vm916 by accessing vm916.vu or our mobile app, you are deemed to have read, understood, and agreed to all terms and conditions set out in this document.

If you disagree with any or all of these terms, we ask that you refrain from using vm916 services. Continued use of the service after updated terms have been published will be considered acceptance of those updated terms.

Vm916 only provides services to individuals who are minimum 18 years of age or meets the legal age to participate in gambling activities under the jurisdiction of the user's place of residence, whichever is higher.

Registration Requirements

• You must be 18 years of age or older to register and use vm916 services
• The information you provide during registration must be accurate, complete, and your own personal data
• Each user is only permitted to hold one active account at vm916 — creating multiple accounts will result in the suspension of all associated accounts
• You are fully responsible for the security of your password and all activities that occur under your account

Your vm916 account is personal and non-transferable. You are fully responsible for all activities that occur under your account, including those carried out by any third party with access to it.

Account Security Obligations

• Keep your vm916 account password confidential and do not share it with anyone
• Enable two-factor authentication (2FA) for an additional layer of security we provide
• Report to the vm916 support team immediately if you suspect your account has been accessed without authorization
• Do not use another person's account even with their permission

Vm916 will never ask for your password via email, live chat, or any other communication channel. If you receive such a request, report it immediately as suspicious activity.

All financial transactions on the vm916 platform are processed through a secure payment system integrated with Indonesia's local payment gateways.

Deposit Terms

• Deposits must be made from a bank account, e-wallet, or payment method registered in your own name — in accordance with the data verified during KYC
• Vm916 does not accept third-party deposits under any circumstances
• Minimum deposit amounts vary by payment method (Rp 10,000 for e-wallets and QRIS; Rp 50,000 for bank transfers)
• All deposits are processed automatically with no administration fees from vm916

Withdrawal Terms

• Withdrawals may only be made to a bank account registered under the same name as your vm916 account
• Identity verification (KYC) must be completed before your first withdrawal can be processed
• Bonus funds that have not met the turnover requirements cannot be withdrawn
• Vm916 reserves the right to delay withdrawals for security verification purposes when required

Every bet placed on the vm916 platform is subject to the betting rules applicable to each game type and category. The following are general terms that apply to all bet types.

• Bets confirmed by the vm916 system are final and non-reversible
• The odds displayed at the time a bet is confirmed are the applicable odds — vm916 is not responsible for any odds changes that occur after confirmation
• Vm916 reserves the right to void or adjust bets placed as a result of significant technical errors or human error
• Using bots, automated software, or any other fraudulent methods to place bets is strictly prohibited and will result in account suspension
• Bets placed based on in-play inside information (in-play corruption) will be voided
• Vm916 reserves the right to set maximum bet limits for specific match types or categories

Vm916 offers a variety of bonus and promotional programs for both new and active members. Each promotion has specific terms and conditions displayed explicitly on the Promotions.

General Bonus Terms

• Every bonus comes with a minimum turnover (rollover) requirement that must be met before bonus funds can be withdrawn
• Bonuses are valid for one account per user, per IP address, per device, and per household
• Abusing the bonus program — including creating multiple accounts to claim bonuses repeatedly — will result in cancellation of all bonuses and possible account closure
• Vm916 reserves the right to modify, suspend, or cancel any promotional program at any time with reasonable notice
• Bonuses cannot be transferred between accounts

Vm916 takes the security of your personal data very seriously. All information you provide to us is managed in accordance with Privacy Policy vm916 currently in effect.

• Your personal data is encrypted using 256-bit SSL during transmission
• Vm916 does not sell or share your personal data with third parties for marketing purposes
• Data collected is used solely for platform operations, identity verification, and regulatory compliance
• You have the right to request access to or deletion of your personal data in accordance with applicable regulations

By using the vm916 platform, you agree not to engage in any of the following:

• Registering with a false identity or using another person's personal data
• Using bots, automated scripts, or third-party software to manipulate the betting system
• Engaging in money laundering or any illegal financial activity through the vm916 platform
• Colluding with other members to gain an unfair advantage
• Accessing or attempting to access vm916 systems without authorization
• Spreading misleading information or committing fraud against other members
• Using vm916 services for commercial or business purposes without written permission from vm916 management

Vm916 reserves the right to temporarily suspend or permanently close a member's account under the following circumstances:

• Found to be in violation of the terms outlined in this document
• There are indications of fraud, money laundering, or illegal activity
• Failure to complete the identity verification (KYC) process within the specified time limit
• At the member's own request to close their account (self-exclusion)
• Upon request by a competent legal authority

If an account is suspended for reasons unrelated to a terms violation, any remaining balance will be returned to the member after the verification process is complete.

Vm916 provides its platform services on an as-is basis and makes no guarantees regarding the outcome of any bets placed. Key limitations of liability you should be aware of:

• Vm916 is not liable for losses arising from betting decisions you make
• In the event of force majeure — natural disasters, major network outages, or conditions beyond reasonable control — vm916 cannot be held liable
• Vm916 strives to maintain platform availability 24/7, but cannot guarantee zero downtime due to maintenance or unforeseen events
• Vm916 is not liable for losses caused by account misuse by any party that gains unauthorized access

Vm916 is fully committed to supporting responsible gaming. We provide a range of tools and resources to help members enjoy the platform in a healthy and controlled way.

Tools Available to Members

• Deposit Limit: You may set a maximum daily, weekly, or monthly deposit limit through your account settings
• Game Break: A feature to temporarily pause betting activity for a period of your choosing
• Self-Exclusion: Option to permanently close your account if you feel the need to stop playing
• Age Verification: vm916 enforces strict age verification to prevent access by users under 18 years of age

If you or someone you know is experiencing issues with gambling habits, we encourage you to seek help from a relevant counseling organization in Indonesia.

Vm916 reserves the right to modify, add, or remove sections of these terms and conditions at any time as deemed necessary. Members will be notified of changes through:

• In-platform notifications on vm916
• The email address registered to your account
• Announcements on the vm916 homepage

Changes to these terms take effect 7 days after the initial notice is published, except for emergency changes which may take effect immediately. Continued use of the vm916 platform after the effective date constitutes your acceptance of the updated terms.